According to OSHA, it’s estimated that nearly two million Americans deal with workplace violence each year. Your security team plays an integral role in workplace violence preparedness and prevention, as well as maintaining personnel safety. By working in tandem, security and property managers can educate tenants and visitors, prepare a response plan, and implement preventive measures.

Whether starting a prevention program or refreshing an existing one, the task can be daunting. Here are four areas where security and property managers can focus:

Identify and Understand - The layers of workplace violence fit into three main categories: mild behavior, mid-range behavior, and violent behavior. Depending on the circumstance, the response to a specific violence category will vary. Understanding the workplace violence continuum aids in reporting and prevention.

Commit to Early Prevention - Many leaders focus on zero tolerance approaches to workplace violence. Although it may be well-intentioned, at times, it’s just not enough. Focus on creating a zero-incident approach, where reducing at-risk behavior is first and foremost. Place high priority on implementing procedures that prevent workplace violence while encouraging the participation of everyone on your property.

Addressing Threats - You must develop a proactive response plan for a variety of threats, including domestic violence, active shooter, and bullying. A workplace violence prevention program should include training tenants, raising awareness, and using physical and procedural security measures—all with the support of senior leadership.

Prepare to Respond - De-escalating threats and other potentially violent behavior means training tenants in reporting, and in handling confrontational and aggressive behavior. When a tenant is faced with terminations, layoffs, and disciplinary actions, a threat management process is essential. Unknown or unreported threats also require immediate response—your facility must be prepared at all times.

Focusing on workplace violence prevention will not only protect your property, it will improve your overall environment. With a partnership approach of security, property management and tenants working together, you can build a response team and implement preventive measures that reinforces your mission and your culture.

For more information, visit www.AlliedBarton.com/WorkplaceViolence.

Jason Sowers is a Business Development Manager for Allied Universal. Jason can be reached at Jason.Sowers@AUS.com.